Privacy Policy
Effective Date: 20/03/2023
1. Introduction
At Hema Book World ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services (collectively, the "Service"). By using our Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information such as your name, email address, phone number, mailing address, and payment details when you register an account, place an order, or otherwise interact with our Service.
2.2 Non-Personal Information
We automatically collect non-personally identifiable information such as your IP address, browser type, operating system, and usage data through cookies, log files, and similar technologies.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, to analyze usage, and for marketing purposes. Please refer to our Cookie Policy for more details.
3. How We Use Your Information
3.1 To Process and Fulfill Orders
We use your personal information to process transactions, fulfill orders, and deliver products and services.
3.2 To Improve Our Service
We analyze the information we collect to understand user behavior, improve our website, and develop new products and services.
3.3 For Marketing and Communications
With your consent, we may use your personal information to send you promotional emails, SMS, and other communications about our products, services, and special offers. You may opt out at any time.
3.4 Legal and Compliance Purposes
We may use your information to comply with legal obligations, protect our rights, investigate fraud, and enforce our policies.
4. How We Share Your Information
4.1 Third-Party Service Providers
We share your information with trusted third-party vendors (e.g., payment processors, shipping companies, IT service providers) who perform services on our behalf. These vendors are contractually obligated to safeguard your data.
4.2 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity. We will notify you of any significant changes in ownership or use of your personal information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
7. Your Rights
7.1 Access and Correction
You may access, review, or request correction of your personal information by contacting us at admin@hemabookworld.com.
7.2 Deletion
Subject to legal requirements, you may request that we delete your personal information. Please note that we may retain certain information for recordkeeping purposes.
7.3 Opt-Out
You can opt out of receiving promotional communications by following the instructions included in our emails or contacting us directly.
8. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure that such transfers comply with applicable data protection laws.
9. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so that we can delete it.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our Service constitutes acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: admin@hemabookworld.com
- Phone: +919483145927